FAQ (Frequently Asked Questions)

On our website, you’ll find a selection of apartments in Vienna’s city center perfect for everyone – families, couples, solo travelers/singles, and groups. Use our filters to find options tailored to your needs, whether it’s a cozy “Cloud Studio” for two, a spacious “Family Deluxe” for families, or apartments perfect for business or group stays.

We offer contactless self-check-in. You’ll receive a PIN-code to access the building and the key box. Check-in is available from 3 PM, ensuring a smooth arrival experience.

Yes, the minimum stay is 2 nights. For long-term stays, we offer special discounts. Feel free to contact us for more details.

Check-out is very simple, you’ll just need to return the key to the key box by 10:00 AM with the same code from the Check-in. We kindly ask to turn off all devices, close the windows, lock the doors, and ensure you take all your belongings with you.

Yes, our apartments are ideal for families. They offer spacious rooms, fully equipped kitchens, bathoom with washing machine and a child-friendly environment.

All apartments are fully air-conditioned and come with free high-speed internet.

Street parking is subject to a fee between Monday to Friday from 9:00 AM to 10:00 PM (tickets available in tobacconist shops nearby). Alternatively, there are nearby 24h parking garages, such as BEST IN PARKING (Leopoldgasse 39) or APCOA PARKING (Afrikanergasse 3).

Our apartments are professionally cleaned before every arrival, ensuring a spotless and hygienic environment. Fresh bed linens, covers, hand towels, and bath towels are provided for your stay.

Unfortunately, pets are not allowed in our apartments.

Our apartments are fully equipped for a comfortable stay, featuring a kitchen with a refrigerator, freezer, stove, oven, microwave, dishwasher, coffee machine with capsules, kettle, and all necessary cooking utensils. There’s also a washing machine with laundry pods. For entertainment, you’ll find a TV in both the living room and bedrooms. Feel free to browse the photos for a closer look at everything our apartments offer!

Modifications or cancellations are subject to the booking platform’s terms. Please contact us directly for assistance.

You can contact us anytime via email at office@alon-homes.at or WhatsApp at +43 664 455 3117. We’re here to help.

Our centrally located apartments are close to the Vienna Prater, St. Stephen’s Cathedral, shopping facilities (e.g. BILLA) and several public transportation options are within walking distance (U1 Nestroyplatz and U2 Taborstraße). The famous opera, many museums and Schönbrunn Palace and Zoo are also within easy reach.

Our apartments are close to U1 (Nestroyplatz), U2 (Taborstraße), tram line 2, bus line 5A, and Wien Praterstern railway station (with direct airport connections).

There is a BILLA supermarket just two buildings away. Other options include Spar, Hofer, and the Karmelitermarkt, which offers fresh groceries and local products.